Halima Aden
Des Moines,IOWA
Summary
Developed strong organizational and data management skills in fast-paced pharmaceutical environment. Transitioning to new field, bringing experience in managing detailed records and ensuring accuracy under pressure. Looking to leverage these skills in dynamic and challenging new role.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Walmart Pharmacy
Windsor Heights, IA
01.2024 - Current
- Patient Intake: Able to collect histories, verify demographics, and assist patients in registration
- Update and maintain patient files in accordance with standards: Understanding role in prevention of medical errors, improving continuity of care, and avoidance in redundancy in care
- Conflict de-escalation: Using empathy and patient complaint resolution skills to to manage frustrated patients
- Experience working with doctors' offices, pharmacists, and nurses- Able to act as liaison between patients and healthcare providers
- Conversational/ Interpersonal: Have had informed consent discussion, care plan reviews, and guided patients through care options
- Trained new pharmacy technicians on operational protocols and system navigation.
Education
Associate of Science -
DMACC
Ankeny, IA12-2024
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Computing efficiency
- Attention to detail
- Time management
- Familiarity with medical terminology
Timeline
Pharmacy Technician
Walmart Pharmacy
01.2024 - Current
Associate of Science -
DMACC