Loretta Ford
Chester,VA
Summary
I'm a Certified Medical Assistant with years of experience in fast paced health centers. Proficient in EMR and other medical software, with strong knowledge of medical terminology and HIPAA regulations. Dedicated to providing exceptional office support, collaborating well with colleagues and creating positive experiences for all patients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Prime Care Health Services
07.2019 - Current
- Prepare examination rooms for incoming patients by stocking necessary materials, and ensuring the cleanliness of the room.
- Scheduling appointments and maintaining patient records.
- Provide direct patient care, including taking vital signs, administering medications, and documenting symptoms.
- Performs EKG testing and laboratory tests, such as urinalysis, and blood tests.
- Used EMR software to manage patient records and files.
- Verify insurance coverage for patients, and obtain authorizations when necessary.
Patient Admitting Representative
Southside Regional Medical Center
08.2017 - 12.2018
- Conducted pre-registration interviews with patients prior to scheduled appointments.
- Verified insurance coverage for services, and obtained authorizations when needed.
- Triaged patients and performed vital checks.
- Processed release paperwork, including obtaining signatures on consent forms as needed
Medical Call Center Representative
Dr Bakshi OBGYN
10.2014 - 02.2015
- Performed accurate data entry of prescriptions, laboratory results, diagnosis codes, and insurance information
- Successfully maintained inventory of medical supplies
- Answered telephones promptly while providing a high level of customer service to callers
- Supported physicians in examinations, procedures, and diagnostic tests
Education
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Lincoln Technical Institute
Edison, NJ01.2014
High School Diploma - undefined
Plainfield High School
Plainfield, NJ06.2012
Skills
- Insurance verification
- Interviewing and scheduling
- OSHA regulation and HIPAA training
- Workload Management
- Computer Proficiency
- Phone and email etiquette
- Benefits Explanation
- EMR
- Venipuncture procedure
- Vital Signs documentation
- Sterilization techniques
Certification
Certified Medical Assistant
Timeline
Medical Assistant
Prime Care Health Services
07.2019 - Current
Patient Admitting Representative
Southside Regional Medical Center
08.2017 - 12.2018
Medical Call Center Representative
Dr Bakshi OBGYN
10.2014 - 02.2015
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Lincoln Technical Institute
High School Diploma - undefined
Plainfield High School
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