Summary
Overview
Work History
Education
Skills
Timeline
Generic

Halimah Petty Whitfield

Clayton,Delawarw

Summary

Achieved significant improvements in customer satisfaction and accuracy at the United States Postal Office, showcasing exceptional attention to detail and organizational skills. Expertly managed multiple priorities, enhancing office efficiency. Trained new clerks, demonstrating strong communication and adaptability. Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Clerk

United States Postal Office
2010.05 - Current
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.

Education

Medical Office Specialist - Medical Insurance Billing

New Wave Computer Training
Philadelphia, PA
09.2005

High School Diploma - General Studies

Keystone Job Corps
Drums, PA
06.2002

Skills

  • Telephone Etiquette
  • Customer Satisfaction
  • Cash Handling
  • Cash Management
  • Prioritization
  • Attention to Detail
  • Flexible and Adaptable
  • Organizational Skills
  • Excellent Communication

Timeline

Clerk

United States Postal Office
2010.05 - Current

Medical Office Specialist - Medical Insurance Billing

New Wave Computer Training

High School Diploma - General Studies

Keystone Job Corps
Halimah Petty Whitfield