Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haliyma Hernandez

New York,NY

Summary

Committed and hardworking Customer Service Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

11
11
years of professional experience

Work History

Cashier

TJ Max
03.2022 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Shift Leader

Walgreens
08.2017 - 03.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Cashier/Overnight Stocker

Dunkin' Donuts
01.2014 - 08.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.

Education

No Degree - Agricultural Business Technology

Glenmont Job Corps
Albany, NY
04.2009

High School Diploma -

Theodore Roosevelt High School
The Bronx, NY
06.2007

Skills

  • Cash Handling
  • Product Recommendations
  • Product restocking
  • Cash Register Operation
  • Customer Service
  • Cleaning and sanitizing
  • Written and verbal communication

Timeline

Cashier

TJ Max
03.2022 - Current

Shift Leader

Walgreens
08.2017 - 03.2022

Cashier/Overnight Stocker

Dunkin' Donuts
01.2014 - 08.2017

No Degree - Agricultural Business Technology

Glenmont Job Corps

High School Diploma -

Theodore Roosevelt High School
Haliyma Hernandez