Halle Hastings
Tempe,AZ
Overview
5
5
years of professional experience
Summary
Customer Service Professional experienced in fostering welcoming environments and ensuring operational efficiency. Delivered high levels of customer satisfaction through effective communication, multitasking, and problem resolution. Focused on collaboration and adaptability to meet evolving needs and priorities.
Work History
Front of House Employee
Original Chopshop
Scottsdale, Arizona
01.2026 - 09.2026
- Greeted and guided customers in menu selections and dietary preferences to enhance dining experience.
- Explained menu items, took orders and delivered food courses according to instruction.
- Operated cash register efficiently, processed transactions accurately.
- Ensured cleanliness of dining area by efficiently clearing tables and sanitizing surfaces for customer safety.
- Maintained cleanliness and organization of the dining area and service stations.
- Provided new employees with essential training on customer service procedures. on customer service protocols and operational procedures.
- Executed opening and closing duties, including accurate money counting and organized supply management for smooth operations.
Ice Cream Scooper
Frozen Penguin
Scottsdale, Arizona
05.2025 - 08.2026
- Served ice cream and desserts to customers, ensuring high satisfaction through efficiency and accuracy.
- Engaged with customers, providing friendly service and product recommendations.
- Engaged with customers by providing friendly service and tailored product recommendations to enhance their experience.
- Trained new staff on proper scooping techniques and safety protocols, fostering a knowledgeable and compliant team.
Merchandiser
Target
Gig Harbor, Washington
10.2021 - 07.2026
- Managed product displays to increase customer engagement and sales.
- Built product displays and placed appropriate signage for merchandise.
- Collaborated with team members to implement promotional setups and seasonal changes effectively.
- Analyzed inventory levels to maintain optimal stock across all categories.
- Monitored store shelves to ensure product availability, restocked, and rotated merchandise efficiently.
- Organized displays according to company standards and specifications.
- Arranged product displays to attract customer attention in-store. according to company standards and specifications.
- Maintained a clean and organized work environment at all times.
Barista
Starbucks
Kailua, Hawaii
08.2023 - 11.2024
- Provided exceptional customer service in a fast-paced cafe environment.
- Initiated friendly conversations with customers to create a welcoming atmosphere. with friendly conversation while taking accurate orders.
- Engaged customers with friendly conversation while taking accurate orders.
- Crafted and served a variety of coffee and tea beverages to meet customer preferences.
- Maintained calm demeanor during high-volume periods and special events to ensure customer satisfaction.
- Operated espresso machines and brewing equipment with precision and care.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Used espresso machines to prepare coffee consistently and efficiently. and brewing equipment with precision and care.
- Operated cash registers efficiently to ensure prompt and accurate customer transactions.
Education
High School Diploma -
Peninsula High School
Gig Harbor, WA06.2023
Skills
- Customer service
- Point of sale management
- Menu knowledge
- Upselling techniques
- Food safety
- Inventory management
- Training staff
- Team collaboration
- Attention to detail
- Time management
- Multitasking and organization
- Problem solving
- Effective communication
- Conflict resolution
- Strong work ethic
- Team player attitude
Timeline
Front of House Employee
Original Chopshop
01.2026 - 09.2026
Ice Cream Scooper
Frozen Penguin
05.2025 - 08.2026
Barista
Starbucks
08.2023 - 11.2024
Merchandiser
Target
10.2021 - 07.2026
High School Diploma -
Peninsula High School