Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Jones

Abington,PA

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

6
6
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
11.2021 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Account Manager

James Marketing Consultant
08.2020 - 11.2021
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

Delivery Driver/Cashier

Panera Bread
03.2018 - 08.2020
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Education

No Degree - Nursing

Montgomery County Community College
Blue Bell, PA
06.2027

High School Diploma -

Abington Senior High School
Abington, PA

Skills

    Problem-solving skills

    Team Collaboration

    Confidentiality and HIPAA

    Workflow Optimization

    Insurance Billing

    Medication Dispensing

    Pharmacology knowledge

    Drug safety

    Customer Service

    Inventory Management

Timeline

Pharmacy Technician

CVS Pharmacy
11.2021 - Current

Account Manager

James Marketing Consultant
08.2020 - 11.2021

Delivery Driver/Cashier

Panera Bread
03.2018 - 08.2020

No Degree - Nursing

Montgomery County Community College

High School Diploma -

Abington Senior High School

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