Hallee Mathis
Boiling Springs,NC
Summary
Reliable professional with strong skills in customer service and cash management. Demonstrated success in optimizing processes and fostering a positive team environment, leading to increased customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Kohls Department Store
Asheville, NC
11.2025 - 04.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained organized cash register area, ensuring accuracy in cash handling and inventory management.
- Collaborated with team members to optimize checkout procedures for improved customer flow.
- Implemented strategies to enhance customer satisfaction, leading to positive feedback from shoppers.
- Supported promotional events by effectively communicating sales information to customers at checkout.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sandwich Artist
Subway
Rutherfordton, NC
06.2023 - 01.2026
- Prepared and assembled sandwiches according to customer preferences and Subway standards.
- Maintained the cleanliness and organization of workstations to ensure food safety compliance.
- Collaborated with team members to streamline sandwich assembly processes for efficiency.
- Trained new employees on food preparation techniques and company policies to enhance team performance.
- Handled cash transactions accurately while ensuring proper change is provided to customers.
- Assisted in inventory management by tracking stock levels and notifying management of shortages.
- Provided excellent customer service, ensuring a positive dining experience for all patrons.
Ear Piercer
Claires
Asheville, NC
07.2025 - 11.2025
- Performed ear piercings using sterile techniques to ensure client safety and satisfaction.
- Educated clients on aftercare procedures to promote healing and minimize complications.
- Maintained inventory of piercing supplies, ensuring availability for daily operations.
- Assisted in training new team members on piercing techniques and customer service standards.
- Developed customized ear piercing experiences based on individual client preferences and styles.
- Implemented cleanliness protocols within the studio to uphold health and safety regulations.
- Enhanced customer engagement through personalized consultations and professional recommendations.
- Educated clients on proper aftercare for newly pierced ears, resulting in reduced infection rates and faster healing times.
- Promoted a positive work environment by maintaining open communication and collaborating well with team members.
- Increased customer satisfaction by performing precise and efficient ear piercings in a clean, sanitary environment.
Education
No Degree - Sonography
South College
Asheville, NCHigh School Diploma -
R-S Central Highschool
Rutherfordton, NC05.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Payment processing
- Product restocking
- Product knowledge
- Refunds and exchanges
- Issue resolution
- Complex Problem-solving
- POS system operations
- POS systems
- Staff training
- Refund handling
- ID verification
- Guest inquiries
- Attention to detail
- Inventory management
- Sales expertise
- Daily reporting
Accomplishments
I was a Girl Scout from 2013 to 2025, and I have participated in many volunteer activities and contributed to helping the community grow. Such as visiting nursing homes and providing activities that fit their needs.
Certification
Medical Office Administration(ICC)
Timeline
Cashier
Kohls Department Store
11.2025 - 04.2026
Ear Piercer
Claires
07.2025 - 11.2025
Sandwich Artist
Subway
06.2023 - 01.2026
No Degree - Sonography
South College
High School Diploma -
R-S Central Highschool