Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Responded to customer requests for products, services and company information.
Kennel Technician
Animal Medical Center Of Jonesboro
11.2021 - 08.2022
Kept animal coats clean and healthy with regular washing, grooming, and trimming.
Documented animals' weight, size, and condition.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Consulted with veterinarians to diagnose problems and administered prescribed treatments.
Pack Leader
Unleashed Doggy Daycare And Boarding LLC.
08.2019 - 08.2020
Responsible for supervising play groups, checking dogs in and out through computers, handling payments, and cleaning facility at closing.
Education
Communication Disorders
Arkansas State University
Jonesboro, Arkansas
Additional Information
Arkansas State University Dean’s List (Spring 2020, Fall 2020, Spring 2021)
Arkansas State University Chancellor's List (Fall 2022, Spring 2023)
Certification
CPR certified
Certified in Microsoft Word
College Activities
Alpha Omicron Pi- Sigma Omicron Chapter
Volunteer A-State
Arkansas State University NSSLHA
Special Olympics College Club
Volunteer and Community Service
Volunteered at the Cache River Corn Maze & Harvest Days by assisting guests at the petting zoo, handing out food to feed the animals, and assisting children that wanted to hold and pet the animals.
Volunteered at the Northeast Arkansas Food Pantry by packing meals for families in need.
Volunteered at the Blytheville Humane Society by doing various tasks such as fostering and bottle feeding orphaned kittens. (Summer 2014; Summer 2020)