Hallie Moody
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Local Office Administrative Assistant
Arkansas Department Of Human Services
08.2022 - Current
- Streamlined office processes by implementing efficient filing and organizational systems.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Server
Wingshack & Cheeseburger Grill
03.2019 - 08.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Lyon College
Batesville, ARAssociate of Science - Human Services
Ozarka College
Melbourne, AR05.2021
Skills
- Database Entry
- Verbal communication
- Problem-solving abilities
- Team collaboration
- Customer service
- Written communication
- Multitasking
- Confidentiality handling
Timeline
Local Office Administrative Assistant
Arkansas Department Of Human Services
08.2022 - Current
Server
Wingshack & Cheeseburger Grill
03.2019 - 08.2022
Lyon College
Associate of Science - Human Services
Ozarka College
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