Hally Nguyen
Glendale,AZ
Summary
Experienced Nail Technician with more than 20 years of experience providing quality nails services to clients. Dedicated to keeping up to date with the latest trends and products available in the industry. Highly organized, proactive and team-oriented with strengths in communication and problem solving. Proficient in analyzing client's needs and recommending the most effective and correct products and or services for each client. Certified eyelash technician experienced in classic and volume lashes.
Overview
11
11
years of professional experience
Work History
Salon Owner/Operator
Diva Nails & Lash
Scottsdale, AZ
01.2016 - 01.2020
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Learned and remained updated on statutory requirements and regulations.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Employed prompt decision-making and in-depth research to resolve issues.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
Manager/Technician
Diva Nails & Lash
Scottsdale, AZ
01.2012 - 12.2015
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Approved regular payroll submissions for employees.
- Applied customer feedback to develop process improvements and support long-term business needs.
Nail Technician
Arizona Grand Resort
Tempe, AZ
01.2005 - 06.2008
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Prepared nail beds and cuticles, shaped nails and applied polish for over [Number] daily customers.
- Responded to customer requests and concerns about gel application and nail art designs.
- Completed consultations with spa guests to determine nail care needs.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
Certification - Lash Technique
Nova Lash
Phoenix, AZ12.2018
Nail License / Aesthetician License - Nail / Aesthtician
Classic Beauty School
Arizona09.2000
Skills
- Customer Service
- Work Planning and Prioritization
- Administrative Management
- Executive Leadership
- Problem Anticipation and Resolution
- Organization and Efficacy
- Gel Tips
- Manicure/Pedicure
- Dipping Powder
- Acrylic Nails
- Infection Control
- Knowledge of Sanitation, Cleanliness, and Regulations
- Eyelash Extension
- Guest relations
- Professional Demeanor
- Active Learning & Listening
- Troubleshooting
- Product Knowledge
- Team Collaboration
Timeline
Salon Owner/Operator
Diva Nails & Lash
01.2016 - 01.2020
Manager/Technician
Diva Nails & Lash
01.2012 - 12.2015
Nail Technician
Arizona Grand Resort
01.2005 - 06.2008
Certification - Lash Technique
Nova Lash
Nail License / Aesthetician License - Nail / Aesthtician
Classic Beauty School
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