Halye Vance
Lago Vista,TX
Summary
Dedicated Customer Service and Outside Sales Representative passionate about promoting lasting customer satisfaction. Knowledgeable with extensive eight years of experience in the manufacturing industry. Solid team player with an outgoing, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
12
12
years of professional experience
Work History
Residential Sales Representative
Simpson Strong-Tie
04.2017 - Current
- Residential Sales Representative responsible for customers in Austin, San Antonio and surrounding areas.
- Build and maintain relationships with existing and new customers.
- Organize and present training classes/product demos for customers and end users.
- Manage retail space with resets/refreshes, and gain space by adding new products.
- Growth of 49% in YTD overall sales
- SBO Winner for first half of 2022
Inside Sales Representative
Simpson Strong-Tie
01.2016 - 04.2017
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Investigate discrepancies
- Return Process for Mckinney branch
Order Entry
Simpson Strong-Tie
06.2015 - 01.2016
- Completed accurate order entry and data verification.
- Assisted customers with product and order changes.
- Communicated with customers to answer questions regarding orders.
- Documented shipping information for orders and tracked packages when necessary.
Instructor
The Little Gym
10.2012 - 09.2013
- Focused on building genuine lasting relationships with my students and their families
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Communicated regularly with parents and guardians about student progress, working to involve parents.
- Performed employee evaluations.
- Provided educational and enjoyable classes for students.
Education
Bachelor of Arts - Education
Southeastern Oklahoma State University
Durant, OK05.2010
Skills
- Professional Relationships
- Staff Training
- Customer Service and Assistance
- Sales Expertise
- Self-motivated and ability to work independently to meet and exceed goals
- Comfortable speaking/presenting in meetings
- Account Management
- Microsoft Word
- SAP
- SalesForce
- Microsoft PowerPoint
- Microsoft Excel
Timeline
Residential Sales Representative
Simpson Strong-Tie
04.2017 - Current
Inside Sales Representative
Simpson Strong-Tie
01.2016 - 04.2017
Order Entry
Simpson Strong-Tie
06.2015 - 01.2016
Instructor
The Little Gym
10.2012 - 09.2013
Bachelor of Arts - Education
Southeastern Oklahoma State University
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