Hamed Diaby
New York,Putnam
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
Westside Market NYC
03.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Technical Assistant
Ministry of Finance
07.2019 - 01.2022
- Served as the Liaison officer between Ministry of Finance and World Bank in organizing a Consultative Investment Forum in Washington D.C during the Spring Meetings
- Served as a TSA Director for the MoF in the launch of the World Bank Social Safety Net which is been implemented by NaCSA
- Responsible to provide both administrative and technical support for Ministers, Directors and the internal team
- Representing the Deputy Minister of Finance in some official meetings also including bilateral discussion with Donor Countries
- Lead training sessions for team members on various topics related to technology use within the workplace environment, fostering an atmosphere of continued learning amongst staff.
- Prepared technical presentations and other materials for advisory meetings.
Supervisor and Trainer
HealthConnect
04.2016 - 11.2018
- Responsible for supervising Marketers as well Technical team on the Niche Products
- Responsible for training Clients in the use of Niche Technology Software solutions
- Facilitate client meetings both personal and remotely
- Contribute to new business initiative and also supports the Chief Commercial Officer on daily activities
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Masters in Development Management - Economics
Institute Of Public And Business Mnagement
Freetown08-2021
Professional Certificate - Google Information Technology Support
Google
12-2024
Professional Certificate - AWS Cloud Practicioner
Udemy
12-2024
Skills
- Team leadership
- Time management
- Customer service
- Decision-making
- Complex Problem-solving
Certification
- Google IT Support Professional Certificate
- AWS Cloud practitioner
Timeline
Manager
Westside Market NYC
03.2023 - Current
Technical Assistant
Ministry of Finance
07.2019 - 01.2022
Supervisor and Trainer
HealthConnect
04.2016 - 11.2018
Masters in Development Management - Economics
Institute Of Public And Business Mnagement
Professional Certificate - Google Information Technology Support
Google
Professional Certificate - AWS Cloud Practicioner
Udemy
Similar Profiles
Ariane Dania LankoandeAriane Dania Lankoande
Cashier at Westside Market NYCCashier at Westside Market NYC
Ocean RobertsonOcean Robertson
CASHIER at Westside MarketCASHIER at Westside Market
Andre Vass Sr.Andre Vass Sr.
Assistant Cook Manager at Mario's Westside MarketAssistant Cook Manager at Mario's Westside Market