Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hamide Kural

Troy,NY

Summary

I have several years of experience in customer service and fast-paced work environments. I currently work in hospitality as a Guest Services Associate, where I assist guests, handle requests, and ensure a positive experience in a high-volume setting.

In addition, I have experience as a delivery driver, where I managed time-sensitive deliveries and customer interactions, as well as independent contractor roles with platforms like Amazon Flex and Instacart, which strengthened my time management, reliability, and ability to work independently.

These experiences have helped me develop strong communication skills, adaptability, and the ability to perform under pressure, which I believe are important skills for a customer-focused and safety-oriented role such as a flight attendant.

I am now looking to transition into the aviation industry in a customer service-focused role.

Overview

5
5
years of professional experience

Work History

Guest Services Associate

Kismet Mediterranean Grill
Albany, NY
10.2025 - Current
  • Provided customer service in a fast-paced restaurant environment
  • Assisted guests with orders, menu questions, and dining experience
  • Worked as part of a team to ensure smooth daily service operations
  • Handled multiple tables and guest requests during busy shifts

Delivery Associate (Independent Contractor)

Amazon Flex
Cohoes, NY
09.2024 - Current
  • Delivered packages efficiently while following strict time windows and route planning
  • Managed independent workload with strong time management and reliability
  • Ensured accurate and safe delivery of customer orders

Grocery Delivery Shopper (Independent Contractor)

Instacart
Troy, NY
12.2020 - Current
  • Selected and delivered grocery orders with attention to accuracy and customer satisfaction
  • Communicated with customers regarding substitutions and order updates
  • Handled multiple orders while maintaining efficiency and punctuality

Delivery Driver

Amante Pizza
Troy, NY
11.2020 - 06.2024
  • Delivered food orders accurately and on time in a high-volume delivery environment
  • Provided customer-facing service during pickups and deliveries
  • Maintained safe driving practices and time-sensitive scheduling
  • Managed multiple deliveries per shift with strong time management and organization

Education

Bachelor of Arts - Fine Arts

University At Albany
Albany, NY
05-2025

Graphic Design

Yasar University
Izmir, Turkey

Associate of Science - Computer Programming

Dumlupinar University
Kutahya Turkey
06-2011

Skills

  • Customer Service
  • Communication Skills
  • Teamwork
  • Problem Solving
  • Time Management
  • Multitasking
  • Adaptability
  • Conflict Resolution
  • High-Pressure Environment
  • Attention to Detail
  • Reliability
  • Professional Communication

Languages

Turkish
Native or Bilingual

Timeline

Guest Services Associate

Kismet Mediterranean Grill
10.2025 - Current

Delivery Associate (Independent Contractor)

Amazon Flex
09.2024 - Current

Grocery Delivery Shopper (Independent Contractor)

Instacart
12.2020 - Current

Delivery Driver

Amante Pizza
11.2020 - 06.2024

Bachelor of Arts - Fine Arts

University At Albany

Graphic Design

Yasar University

Associate of Science - Computer Programming

Dumlupinar University
Hamide Kural