Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Hamza Abuqalbeen

Sewell,NJ

Summary

My name is Hamza Abuqalbeen and I'm from Jordan, English is my second language and Arabic is my first. I'm enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Seasoned Customer Associate with 3 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.


I currently attend Rowan college for my bachelor's degree in business management and administration. My goal is to get my PHD and become a successful business man. I'm currently also take courses to learn how to speak french.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Walmart
09.2019 - 02.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

High School Diploma -

Washington Township High School
Sewell, NJ
06.2023

Skills

  • Merchandise Upselling
  • Customer Retention Strategies
  • Trained in Salesforce
  • Presenting Solutions

Affiliations

Twitch Affiliate

Timeline

Customer Service Associate

Walmart
09.2019 - 02.2022

High School Diploma -

Washington Township High School
Hamza Abuqalbeen