Hamza Naviwala
Kissimmee,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Walgreens
01.2023 - Current
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
Sales Associate
Boost Mobile
01.2022 - 12.2022
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Cashier
Apna Bazzar Groceries
06.2021 - 12.2021
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Welcomed customers and helped determine their needs.
Education
Associate of Arts - Accounting And Business Management
Valencia College
Orlando, FL08.2026
High School Diploma -
Osceola High School
Kissimmee, FL05.2022
Skills
- Complex Problem-Solving
- Customer Inquiries
- Laboratory Operations
- Customer Needs Assessments
- Active Listening
- Problem-Solving Skills
Languages
English
Native or Bilingual
Urdu
Professional Working
Hindi
Professional Working
Timeline
Pharmacy Technician
Walgreens
01.2023 - Current
Sales Associate
Boost Mobile
01.2022 - 12.2022
Cashier
Apna Bazzar Groceries
06.2021 - 12.2021
Associate of Arts - Accounting And Business Management
Valencia College
High School Diploma -
Osceola High School
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