Worked a few jobs over the years including the retail business and the automotive profession. But other than that, I'm very interested in the Criminal Justice field.
Overview
2
2
years of professional experience
Work History
Host
Jimmy's Steer House
01.2023 - Current
Sales Floor Lead
Marshalls
04.2021 - 01.2023
Assisted customers with [Product or Service] selection through carefully curated questions.
Trained and supported sales force with closing deals.
Greeted customers and helped with product questions, selections, and purchases.
Maintained clean sales floor and straightened and faced merchandise.
Helped customers complete purchases, locate items, and join reward programs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Informed customers of current store promotions to encourage additional sales purchases.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Worked closely with shift manager to solve problems and handle customer concerns.
Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
Managed cash register after end of shift to balance and record accurate transactions.
Trained and supervised new employees to use selling strategies and apply best practices.
Education
Bachelor of Arts - Criminal Justice
University of Massachusetts - Boston
Boston, MA
05.2026
Skills
Menu Board Art
Hospitality Management
Safe Work Practices
Ordering Bar Supplies
Cash Handling
Food Preparation and Safety
Cleanliness and Organization
Seating Assignment Preparation
Food Allergies
Credit Card Transaction Processing
Food Running
Customer Service
To-Go Order Preparation
Menu Memorization
Timeline
Host
Jimmy's Steer House
01.2023 - Current
Sales Floor Lead
Marshalls
04.2021 - 01.2023
Bachelor of Arts - Criminal Justice
University of Massachusetts - Boston
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