Han Dang
Virginia Beach,VA
Summary
- Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced Office environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Skilled in oral and written communication, team leadership and relationship-building.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
VSA Resorts Mortgage
Virginia Beach, VA
01.2024 - Current
- Processed invoices for payment using 3rd party software applications.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Making outbound calls, sending texts and emails reminding clients about their delinquent mortgage accounts.
- Organized all incoming mails to the office.
Volunteer Manager
Luxe Nails Spa
Virginia Beach, VA
09.2023 - 11.2023
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
- Monitored Staff's productivity and performance to support goals.
FRONT DESK RECEPTIONIST VOLUNTEER
Luxe Nails Spa
Virginia Beach, VA
01.2019 - 09.2023
- Organized files and updated internal databases with new information
- Scheduled appointments for clients using Salon's Zota Booking System
- Resolved any issues that may have arisen between customers or staff members
- Processed incoming mail, packages, and deliveries
- Inputted data into computer systems accurately and efficiently
- Operated office equipment such as computers, printers, scanners, and copiers
- Updated existing databases with new entries on a regular basis
- Troubleshot computer systems to diagnose hardware and software issues.
Education
BACHELOR OF SCIENCE (B.S.) IN FIANCE CANDIDATE -
Western Governor University
10-2027
HIGH SCHOOL DIPLOMA -
Houghton Academy
06-2015
Skills
- Microsoft Office
- Multi-tasking
- Business Planning
- Bilingual: Vietnamese and English
- Verbal and Written Communication
- Social Media's management
- Basic PC troubleshooting Skill
- Staff Management
- Team Leadership
- Customer Relationship Management
- Strategic Planning
- Time Management
- Typing speed 50 wpm
- Mail Handling
- Data Entry
- Memo Preparation
- Spreadsheet Management
- Database Management
Certification
Certification of Strategy Thinking and Innovation
Languages
- VIETNAMESE, Native
- ENGLISH, Bilingual
Timeline
Administrative Assistant
VSA Resorts Mortgage
01.2024 - Current
Volunteer Manager
Luxe Nails Spa
09.2023 - 11.2023
FRONT DESK RECEPTIONIST VOLUNTEER
Luxe Nails Spa
01.2019 - 09.2023
BACHELOR OF SCIENCE (B.S.) IN FIANCE CANDIDATE -
Western Governor University
HIGH SCHOOL DIPLOMA -
Houghton Academy
Similar Profiles
YLCANIA VARGASYLCANIA VARGAS
Sr. Customer Service Representative at VSA, Inc.Sr. Customer Service Representative at VSA, Inc.
Erwin AldanaErwin Aldana
Construction Worker at Vsa BildersConstruction Worker at Vsa Bilders
Karely ZavalaKarely Zavala
After School Educator at Aspire Public Schools VSAAfter School Educator at Aspire Public Schools VSA
Kimberly MattosKimberly Mattos
Accountant III at City of Virginia BeachAccountant III at City of Virginia Beach
Crystal OienCrystal Oien
Technician and Patient Care Coordinator at The lasik vision instituteTechnician and Patient Care Coordinator at The lasik vision institute