Hana Megersa
Seattle,WA
Summary
Detail-oriented professional with bilingual abilities combines with integrity as frontline corporate representative. Well-educated and poised with superior communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Concierge
NFC Amenity
03.2021 - Current
- Enhanced guest experiences by providing personalized recommendations and assisting with reservations.
- Streamlined communication between departments, ensuring efficient service delivery to guests.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Supported event planning efforts, contributing to successful execution of memorable occasions.
- Managed over 30 residents call per day.
Education
Bachelor of Science - Computer Science
North Seattle College
Seattle, WA06.2025
Skills
- Marketing
- Reservations Management
- Customer Service
- Vendor Interaction
- Hospitality
- Exceptional communication
- Polite telephone etiquette
- Excellent multitasking
- Strong work ethic
- Advanced time management
Certification
Project Managment
Jira
Languages
amharic
Full Professional
oromo
Full Professional
English
Full Professional
Timeline
Concierge
NFC Amenity
03.2021 - Current
Bachelor of Science - Computer Science
North Seattle College
Similar Profiles
Alek MicklethwaitAlek Micklethwait
Concierge at NFC Amenity ManagementConcierge at NFC Amenity Management
Dylan BradyDylan Brady
Front Desk Concierge at NFC Amenity ManagementFront Desk Concierge at NFC Amenity Management
Monica PenaMonica Pena
Front Desk Concierge at NFC Amenity ManagementFront Desk Concierge at NFC Amenity Management
George GravesGeorge Graves
Concierge Agent at NFC Amenity ManagementConcierge Agent at NFC Amenity Management
Violette MitchellViolette Mitchell
Baker/Server at CinnaholicBaker/Server at Cinnaholic