Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hana Morgan

Hana Morgan

New York,NY

Summary

Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Overview

3
3
years of professional experience

Work History

Account Executive

Yelp Inc
Remote
10.2024 - Current
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Developed and maintained relationships with key clients to ensure customer satisfaction.
  • Negotiated contracts with clients to ensure profitable outcomes for the company.
  • Maintained accurate records of all sales activities using CRM software systems.

Sales Development Representative

Course Careers
Remote
05.2024 - 07.2025
  • Conducted outbound prospecting and lead generation to identify potential new clients.
  • Tracked progress against goals using CRM software programs such as Salesforce.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.

Art Director

Diamond Edge Communications
Philadelphia, PA
08.2022 - 12.2022
  • Created storyboards, mood boards, style frames, and layouts to communicate design ideas.
  • Worked closely with clients throughout the duration of each project from concept through completion.
  • Researched target audiences to develop effective marketing strategies for campaigns.

Education

Bachelor of Arts - Advertising

Temple University
Philadelphia, PA
05-2023

Skills

  • Sales strategy
  • Contract negotiation
  • Client retention
  • CRM management
  • Lead generation
  • Customer relationship management
  • SPIN
  • BANT
  • Risk Management
  • Data Analysis and Reporting
  • Cold Calling & Cold Emailing
  • Digital Marketing & Social Media Strategy
  • Graphic Design (Adobe Creative Suite)
  • Event Planning & Coordination

Languages

English
Professional
Japanese
Professional

Timeline

Account Executive

Yelp Inc
10.2024 - Current

Sales Development Representative

Course Careers
05.2024 - 07.2025

Art Director

Diamond Edge Communications
08.2022 - 12.2022

Bachelor of Arts - Advertising

Temple University

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Hana Morgan