Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Hanna Cunningham

Hanna Cunningham

Millbrae,CA

Summary

Licensed Esthetician with a passion for holistic skincare, energy healing, and client-centered care. Trained in customized facials, waxing, brows, lash lifts, and advanced modalities including LED therapy and high frequency. Experienced in using professional skincare lines like Bioelements and Dermalogica. Known for creating a calm, welcoming atmosphere with an earthy, spiritual touch. Dedicated to helping clients feel confident, balanced, and cared for inside and out.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Bijou Beauty
04.2025 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Assisted in preparing treatment rooms by setting up equipment for various skin services, including electrical modalities.
  • Proficient in Vagaro booking system

Guest Service Representative

European Wax Center
08.2024 - 12.2024
  • Greeting guests, providing a warm and welcoming atmosphere, and ensuring a positive first and last impression.
  • Scheduling, confirming, and managing appointments efficiently.
  • Educating guests on services and products, promoting the Wax Pass program, and achieving sales goals.
  • Handling payments, processing transactions, and maintaining accurate records.
  • Maintaining a clean and organized workspace, including restocking supplies and ensuring a tidy front desk area.


Front Desk Patient Coordinator

South Cast MedSpa
03.2024 - 07.2024
  • Performed private booked consultations with patients about skin services they were interested in.
  • Managed high call volume effectively, prioritizing urgent matters while maintaining courteousness towards all callers.
  • Collaborated with other departments to ensure a seamless experience for both new and existing patients throughout their visits.
  • Gathered comprehensive medical histories from patients during intake processes, enhancing provider understanding of each individual's needs.
  • Assisted clinicians in maintaining updated inventory levels for supplies and medical equipment, supporting a well-stocked and prepared practice.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Education

Skin Care - Esthetician

Santa Monica College
Santa Monica, CA
01-2026

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Problem-solving skills
  • Team collaboration
  • Scheduling
  • Hospitality services
  • Guest relations
  • Multi-line telephone systems
  • Conflict management

Certification

  • First Aid/CPR Certified
  • Certified - Professional Waxing Class

Timeline

Front Desk Receptionist

Bijou Beauty
04.2025 - Current

Guest Service Representative

European Wax Center
08.2024 - 12.2024

Front Desk Patient Coordinator

South Cast MedSpa
03.2024 - 07.2024

Skin Care - Esthetician

Santa Monica College

Similar Profiles

CREATE PROFILE