Hanna Duff
Dekalb Regional Medical Center
Irving,TX
4
years of professional experience
I have prior experience with problem solving, multitasking, and working with a team. I am reliable and punctual with all of my tasks regardless of the job. I am excited to join and contribute to this team.
Work History
Hospital Registrar
1 Year 4 Months- Verified insurance details and collected co-pays to ensure billing accuracy.
- Assisted patients with the registration process, enhancing the customer service experience.
- Coordinated with medical staff to streamline patient admission workflows.
- Maintained confidentiality of patient records in compliance with HIPAA regulations.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Demonstrated strong problem-solving abilities.
Biscuit Maker
5 Months- Monitored baking process to ensure optimal texture and flavor consistency.
- Prepared and cooked menu items according to established recipes and food safety standards.
- Enforced food safety standards established by the health department, resulting in outstanding health inspection ratings.
Deli Associate
1 Year 7 Months- Prepared and sliced various deli products to meet customer specifications.
- Assisted customers in selecting items.
- Maintained cleanliness and organization of deli area.
- Collaborated with team members to manage inventory levels and reduce waste effectively.
- Trained new associates on operational procedures and customer service best practices.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Apparel Associate
4 Months- Guided customers in product selection and inquiries to improve shopping experience.
- Maintained organized merchandise displays to attract customer attention and drive sales.
- Monitored inventory levels and restocked shelves to maintain product availability for customers.
- Provided exceptional customer service by addressing concerns and resolving issues promptly.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cashier
1 Year 3 Months- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and resolved issues to enhance shopping experiences.
- Maintained a clean and organized checkout area, ensuring compliance with safety standards.
- Trained new cashiers on register operations and customer service protocols, fostering team development.
- Collaborated with team members to manage peak hours effectively, reducing wait times for customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Science - General Studies
- 3.75 GPA
Undergraduate in Medical Billing And Coding - Medical Billing and Coding
Associate of Science - Criminal Science
- 3.75 GPA
High School Diploma
- Completed AP course in literature, biology, and chemistry
- 3.75 GPA
- Extracurricular Activities: band
- National Honor's Society Member
Skills
Patient registration
Insurance verification
HIPAA compliance
Attention to detail
Time management
Multitasking
Reliability and punctuality
Teamwork
Cleaning and sanitizing
Food safety
Meat slicing expertise
Problem-solving abilities
Timeline
Hospital Registrar
Dekalb Regional Medical Center
03.2025 - 07.2026Read More
Biscuit Maker
Bojangles'
01.2025 - 06.2025Read More
Apparel Associate
Walmart
10.2023 - 02.2024Read More
Deli Associate
Walmart
02.2023 - 09.2024Read More
Cashier
Walmart
07.2022 - 10.2023Read More
DeVry University
Undergraduate in Medical Billing And Coding from Medical Billing and Coding
Read More
Black River Technical College
Associate of Science from General Studies
Read More
Black River Technical College
Associate of Science from Criminal Science
Read More
Pocahontas High School
High School Diploma
Read More