Hanna Fleming
Orlando,FL
Summary
Professional and knowledgeable offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
3
3
years of professional experience
Work History
Receptionist
Personal Injury Attorney Dan Newlin
2024.07 - Current
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
Receptionist Administrator
Pristine Spa
2023.06 - 2024.06
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Realtor
Future Home Realty
2021.04 - 2022.06
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Wrote contracts to outline sales and purchases of properties.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
Education
Bachelor of Arts - Psychology
Belarusian State Pedagogical University
Minks, Belarus06.2015
Skills
- Project Coordination
- Administrative Support
- Verbal and written communication
- Customer/Client relations
- Analytical Thinking
Languages
Russian
Native or Bilingual
English
Full Professional
Timeline
Receptionist
Personal Injury Attorney Dan Newlin
2024.07 - Current
Receptionist Administrator
Pristine Spa
2023.06 - 2024.06
Realtor
Future Home Realty
2021.04 - 2022.06
Bachelor of Arts - Psychology
Belarusian State Pedagogical University
Similar Profiles
Angelina HeathAngelina Heath
Pre-Suit Legal Assistant at Dan Newlin Injury AttorneysPre-Suit Legal Assistant at Dan Newlin Injury Attorneys
Brittany HaniffBrittany Haniff
Senior Legal Assistant at Dan Newlin Injury AttorneysSenior Legal Assistant at Dan Newlin Injury Attorneys
Ashley RosserAshley Rosser
District Manager at Excelsia Injury Care (Personal Injury)District Manager at Excelsia Injury Care (Personal Injury)