Summary
Overview
Work History
Education
Skills
Timeline
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Hanna Garcia

Moreno Valley,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Customer Service Associate

FedEx Express
Temecula, CA
04.2021 - Current
  • Responded to customer inquiries via phone, email and chat.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Escalated unresolved customer issues to the appropriate department or manager for resolution.
  • Answered phone calls from customers promptly and courteously.
  • Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.

Warehouse Associate

Amazon
Moreno Valley, CA
02.2020 - 03.2021
  • Labeled containers correctly for product identification purposes.
  • Collaborated with team members to complete tasks efficiently and accurately.
  • Maintained accurate inventory records through manual and computerized systems.
  • Monitored stock levels and reordered supplies when necessary.
  • Unloaded materials from trucks pallet jacks.

Cashier

Del Taco
Moreno Valley, CA
06.2018 - 07.2019
  • Stocked shelves with merchandise when needed.
  • Operated cash register to process customer payments accurately and efficiently.
  • Replenished beverages throughout shift ensuring availability at all times.
  • Complied with all local health codes and regulations concerning food preparation and handling.
  • Greeted customers and took their orders in a friendly and efficient manner.

Education

High School Diploma -

Rancho Verde High School
Riverside, CA
05-2020

Some College (No Degree) - General Studies

Riverside City College
Riverside, CA

Skills

  • First Aid/CPR
  • Task prioritization
  • Flexible and adaptable
  • Organization
  • Team building

Timeline

Customer Service Associate

FedEx Express
04.2021 - Current

Warehouse Associate

Amazon
02.2020 - 03.2021

Cashier

Del Taco
06.2018 - 07.2019

High School Diploma -

Rancho Verde High School

Some College (No Degree) - General Studies

Riverside City College

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Hanna Garcia