Hanna Johnston
O'Fallon,MO
Summary
Dynamic customer service professional with a proven track record at High Profile Dispensary, leveraging strong interpersonal skills and product knowledge to foster trust and drive repeat business. Known for reliability and a strong work ethic, I excel in fast-paced environments while maintaining professionalism and courtesy.
Overview
8
8
years of professional experience
Work History
Cashier
No.1 Chinese Restaurant On 27th Street
01.2017 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Bud Tender
High Profile Dispensary
08.2023 - 01.2024
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flower, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
Receptionist
Carter Pet Hospital
05.2021 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Education
Associates In Veterinary Technology - Veterinary Science
Hickey College
St Louis, MO08.2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
Timeline
Bud Tender
High Profile Dispensary
08.2023 - 01.2024
Receptionist
Carter Pet Hospital
05.2021 - 08.2023
Cashier
No.1 Chinese Restaurant On 27th Street
01.2017 - Current
Associates In Veterinary Technology - Veterinary Science
Hickey College
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