Summary
Overview
Work History
Education
Skills
Personal Qualities
Additional Information
Timeline
Generic

Hanna Korneliuk

Dispatcher
Cushing,OK

Summary

Dedicated and results-oriented professional with a strong background in law enforcement, project coordination, and dispatching.

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Adept at managing complex tasks and fostering collaborative relationships

Overview

11
11
years of professional experience
16
16
years of post-secondary education
4
4
Languages

Work History

Dispatcher

Patriot Transport Inc.
Chicago, IL
07.2020 - 03.2023
  • Directed dispatching, routing, and tracking of 5-8 fleet vehicles. Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport. Managed over 50 customer calls per day. Assigned loads to drivers in manner to ensure on time pick-up and delivery. Provided drivers with relevant information to ensure high productivity. Entered data into computer and using dispatching software.

Project Development Coordinator, Senior Lieutenant of Police

Kharkiv National University of Internal Affairs
09.2015 - 11.2018
  • Supervision during patrol police reform, budgeting, preventing corruption, and educational process organization, coordination of police unit training, monitoring, budgeting, and collaboration with OSCE, cooperation with ICITAP.
  • Completed bi-weekly payroll for 30 employees

Inspector of Faculty of Counteracting Cybercrime and Human Trafficking, Senior Lieutenant of Police

Kharkiv National University of Internal Affairs
Kharkiv, Ukraine
12.2014 - 09.2015
  • Administrative work, coordination of educational processes, monitoring cadets.

Inspector of Public Law Enforcement, Lieutenant of Police

Radekhiv Police Department
06.2012 - 12.2014
  • Patrolling, maintaining public order, strategic planning for mass events, report preparation.

Education

United Nations Police Officers Course for Peacekeepers -

Stavern, Norway
08.2017

Master of Law -

Kharkiv National University of Internal Affairs
Kharkiv, Ukraine
09.2013 - 04.2015

Criminology and Criminal Justice Certificate in the American Justice System -

Portland State University
Portland, OR
03.2011 - 06.2012

Bachelor of Law -

Kharkiv National University of Internal Affairs
Kharkiv, Ukraine
08.2008 - 06.2012

Future Leaders Exchange (FLEX) Secondary School Scholarship Finalist -

Yale High School
Yale, OK
08.2006 - 06.2007

High School Diploma -

Specialized School #3
Radekhiv City, Lviv Region, Ukraine
09.1999 - 05.2008

Skills

Dispatching

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Personal Qualities

  • Responsible
  • Able to work under pressure
  • Persistent
  • Ability to work in a fast-paced environment
  • Analytical and problem-solving skills
  • Resistant to stress
  • Customer service skills

Additional Information

Eligible to work in the USA with work authorization permit and SSN

Timeline

Dispatcher

Patriot Transport Inc.
07.2020 - 03.2023

Project Development Coordinator, Senior Lieutenant of Police

Kharkiv National University of Internal Affairs
09.2015 - 11.2018

Inspector of Faculty of Counteracting Cybercrime and Human Trafficking, Senior Lieutenant of Police

Kharkiv National University of Internal Affairs
12.2014 - 09.2015

Master of Law -

Kharkiv National University of Internal Affairs
09.2013 - 04.2015

Inspector of Public Law Enforcement, Lieutenant of Police

Radekhiv Police Department
06.2012 - 12.2014

Criminology and Criminal Justice Certificate in the American Justice System -

Portland State University
03.2011 - 06.2012

Bachelor of Law -

Kharkiv National University of Internal Affairs
08.2008 - 06.2012

Future Leaders Exchange (FLEX) Secondary School Scholarship Finalist -

Yale High School
08.2006 - 06.2007

High School Diploma -

Specialized School #3
09.1999 - 05.2008

United Nations Police Officers Course for Peacekeepers -

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Hanna KorneliukDispatcher