Hanna Korneliuk
Dispatcher
Cushing,OK
Summary
Dedicated and results-oriented professional with a strong background in law enforcement, project coordination, and dispatching.
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Adept at managing complex tasks and fostering collaborative relationships
Overview
11
11
years of professional experience
16
16
years of post-secondary education
4
4
Languages
Work History
Dispatcher
Patriot Transport Inc.
Chicago, IL
07.2020 - 03.2023
- Directed dispatching, routing, and tracking of 5-8 fleet vehicles. Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport. Managed over 50 customer calls per day. Assigned loads to drivers in manner to ensure on time pick-up and delivery. Provided drivers with relevant information to ensure high productivity. Entered data into computer and using dispatching software.
Project Development Coordinator, Senior Lieutenant of Police
Kharkiv National University of Internal Affairs
09.2015 - 11.2018
- Supervision during patrol police reform, budgeting, preventing corruption, and educational process organization, coordination of police unit training, monitoring, budgeting, and collaboration with OSCE, cooperation with ICITAP.
- Completed bi-weekly payroll for 30 employees
Inspector of Faculty of Counteracting Cybercrime and Human Trafficking, Senior Lieutenant of Police
Kharkiv National University of Internal Affairs
Kharkiv, Ukraine
12.2014 - 09.2015
- Administrative work, coordination of educational processes, monitoring cadets.
Inspector of Public Law Enforcement, Lieutenant of Police
Radekhiv Police Department
06.2012 - 12.2014
- Patrolling, maintaining public order, strategic planning for mass events, report preparation.
Education
United Nations Police Officers Course for Peacekeepers -
Stavern, Norway08.2017
Master of Law -
Kharkiv National University of Internal Affairs
Kharkiv, Ukraine 09.2013 - 04.2015
Criminology and Criminal Justice Certificate in the American Justice System -
Portland State University
Portland, OR 03.2011 - 06.2012
Bachelor of Law -
Kharkiv National University of Internal Affairs
Kharkiv, Ukraine 08.2008 - 06.2012
Future Leaders Exchange (FLEX) Secondary School Scholarship Finalist -
Yale High School
Yale, OK 08.2006 - 06.2007
High School Diploma -
Specialized School #3
Radekhiv City, Lviv Region, Ukraine 09.1999 - 05.2008
Skills
Dispatching
Project CoordinationTraining and InstructionAdministrative and Organizational SkillsLaw EnforcementFluent in Spreadsheets, Microsoft Office (Excel, Word)Knowledge of Windows operations, web browsers, email, and social mediaTelephone Etiquette
Deadline-Oriented
Stress Tolerance
Data Entry
Personal Qualities
- Responsible
- Able to work under pressure
- Persistent
- Ability to work in a fast-paced environment
- Analytical and problem-solving skills
- Resistant to stress
- Customer service skills
Additional Information
Eligible to work in the USA with work authorization permit and SSN
Timeline
Dispatcher
Patriot Transport Inc.
07.2020 - 03.2023
Project Development Coordinator, Senior Lieutenant of Police
Kharkiv National University of Internal Affairs
09.2015 - 11.2018
Inspector of Faculty of Counteracting Cybercrime and Human Trafficking, Senior Lieutenant of Police
Kharkiv National University of Internal Affairs
12.2014 - 09.2015
Master of Law -
Kharkiv National University of Internal Affairs
09.2013 - 04.2015
Inspector of Public Law Enforcement, Lieutenant of Police
Radekhiv Police Department
06.2012 - 12.2014
Criminology and Criminal Justice Certificate in the American Justice System -
Portland State University
03.2011 - 06.2012
Bachelor of Law -
Kharkiv National University of Internal Affairs
08.2008 - 06.2012
Future Leaders Exchange (FLEX) Secondary School Scholarship Finalist -
Yale High School
08.2006 - 06.2007
High School Diploma -
Specialized School #3
09.1999 - 05.2008