Hanna Korotych
Missoula,MT
Summary
Dynamic professional with a strong background in customer service and account management. Proven ability to build long-term partnerships and resolve client issues effectively. Skilled in project implementation, complemented by excellent communication and organizational skills. Committed to delivering exceptional results and enhancing client satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
University of Montana
10.2024 - Current
- Greeted customers entering and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for student pas and credit card transactions with excellent accuracy levels.
Service Attendant
Costco Wholesale Corp.
07.2023 - 10.2024
● Customer service
● Food preparation and service
● Janitorial duties
● Product control
Account and Support Manager
Vchasno EDI
05.2021 - 02.2022
● Organization of the client's processes with EDI retail chains
● EDI Training
● Personal meetings with clients
● Incoming and outgoing calls, business correspondence
● Resolution of client's issues and control over their implementation
● Building long-term partnerships
EDI Project Implementation Manager/Account & Sales
Docrobot E-COM
11.2017 - 11.2019
● Training new employees in the use of EDI virtual platform software
● Interaction with client partners at all stages of cooperation
● Personal meetings with partners
●Incoming and outgoing calls; business correspondence
● Solving customer issues and monitoring plan implementation
● Building long-term partnerships
Education
Master Degree - Economics of Transport
Institute of Railway Transport
Donetsk UA05-2007
Skills
- Customer service
- CRM
- Work ethic and integrity
- Initiative
- Strong organizational
- Problem-solving skills
- Confident PC user
- Attention to detail
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Sales course from White Sales School
- School of Eloquence course “Speech Techniques of Public Speaking”
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Professional Working
Timeline
Cashier
University of Montana
10.2024 - Current
Service Attendant
Costco Wholesale Corp.
07.2023 - 10.2024
Account and Support Manager
Vchasno EDI
05.2021 - 02.2022
EDI Project Implementation Manager/Account & Sales
Docrobot E-COM
11.2017 - 11.2019
Master Degree - Economics of Transport
Institute of Railway Transport
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