Hanna McBrayer
Conway,SC
Summary
Proven Pharmacy Technician with a track record of enhancing workflow and patient service at CVS Pharmacy. Expert in medication dispensing and HIPAA compliance, coupled with exceptional problem-solving and team collaboration skills. Elevated customer satisfaction by optimizing drug safety and healthcare regulation adherence.
Knowledgeable Pool Technician skilled in installing, maintaining, and replacing parts and repairing swimming pool machinery and equipment. Trained in swimming pool cleaning methods and for swimming pool chemical basic operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
1303 38th Ave. N Myrtle Beach 29677
08.2021 - 09.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at pharmacy counter.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Coordinated verification and filling of more than 1,000daily prescriptions in high-volume pharmacy environment.
Pool Technician
Compass Cove Oceanfront Resort
Myrtle Beach, SC
05.2017 - 08.2020
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
- Maintained safe swimming environments through thorough inspections of pool facilities and equipment.
- Educated customers in proper pool operation and maintenance.
- Worked with diverse types of weather and ground conditions.
Education
Miller Motte
Conway, SC 08.2020 - 11.2020
Skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Medication Dispensing
- Patient confidentiality
- Drug safety
- Healthcare regulations
- Medicare and Medicaid process
- Patient education and counseling
- Team Coordination
- Heart saver First Aid CPR AED (First Aid CPR AED)
- Valve Replacement
- Water testing
- Skimmer maintenance
- Safety Procedures
- Vacuuming pools
- Problem-solving skills
Certification
- First Aid/CPR/AED Instructor Certification – Red Cross.
- Licensed Pharmacy Technician - State Boards of Pharmacy.
- Immunization Administration Certification for Technicians - American Pharmacists Association (APhA).
Timeline
Pharmacy Technician
CVS Pharmacy
08.2021 - 09.2024
Miller Motte
08.2020 - 11.2020
Pool Technician
Compass Cove Oceanfront Resort
05.2017 - 08.2020