HANNA RUANO
Morgantown,WV
Summary
Dynamic and detail-oriented professional with experience at WVU Medicine, excelling in patient documentation and office administration. Proven ability to implement effective care strategies and enhance client experiences. Self-motivated and compassionate, I thrive in fast-paced environments, ensuring confidentiality and accuracy in all tasks while actively supporting interdisciplinary teams.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Unit Clerk
WVU Medicine
10.2024 - Current
- Coordinated management of discharge documents, patient health history forms, and admission paperwork to streamline patient transitions
- Executed receptionist duties, including sending emails, answering phone calls, scheduling appointments, and placing medical orders to support office operations
- Implemented security measures to protect patients' information and maintain confidentiality
Registered Behavior Technician
WVU Medicine
Morgantown, WV
09.2023 - 10.2024
- Implemented individualized treatment plans for clients with developmental disorders.
- Monitored client progress and documented behavioral data for analysis.
- Collaborated with interdisciplinary teams to enhance client care strategies.
Administrative Assistant for Patient Monitoring
WVU Medicine
01.2023 - 10.2023
- Processed payroll for 135 employees, ensuring timely and accurate compensation for staff.
- Recorded and monitored expenses to maintain budget compliance and support financial tracking.
- Utilized Excel and Outlook for effective data management, streamlining communication and reporting.
Unit Clerk
WVU Medicine
03.2022 - 01.2023
- Facilitated patient care by communicating with nurses and CAs, processing orders for blood and labs
- Maintained patient records to ensure accurate and up-to-date information
- Welcomed patients and families at the reception area
Health Administration
United States Air Force
09.2007 - 09.2009
- Managed health services operations to ensure efficient patient care.
- Handled all aspects leading up to and following patient visits, allowing every patient to receive top-rate care.
- Processed patient records to support timely patient care.
- Acquired knowledge of clerical procedures to enhance administrative support.
Education
Regent Bachelor of Arts-WVU - Minor in Psychology and Human Services
WVU University
1500 University Avenue, Morgantown, WV 2650601-2023
Bachelor Of Arts - Major in Psychology
University of Central Florida
4000 Central Florida Blvd., Orlando, FL 3281601-2020
Associate of Arts - Major in General Studies
Valencia College
N Econlockhatchee Trail, Orlando, FL 3282501-2017
Skills
- Patient documentation management
- Health record administration
- Patient interaction
- Effective communication
- Office administration
- Time management
- Organized
- Detail Oriented
- Active problem solver
- Compassionate
- Patient support
- Self-motivated
- Self-disciplined
- Patient interaction
Certification
BLS, American Redcross, 01/05/28, Morgantown, WV
Military Experience
Health Services Management, United States Air Force, 09/01/07, 09/30/09, Processed patient records efficiently., Gained knowledge of general clerical procedures., Responsible for handling everything leading up to and following patient visits, ensuring that every patient can get the top-rate care they need.
Recent Experience
- Unit Clerk, WVU Medicine, 10/01/23, Present, Following security measures to ensure patients' information is safe and confidential, Managing discharge documents, patient health history forms, admission and discharge documents and other paperwork, Completing receptionist duties, such as sending emails, answering phone calls, scheduling appointments and placing medical orders
- Registered Behavior Technician, WVU Medicine Neurodevelopmental Center, 10/01/23, 09/30/23, Payroll for 135 employees, Maintain and track expenses., Work in Excel and Outlook
- Administrative Assistant for Patient Monitoring, WVU Medicine, 01/01/23, 10/01/23, Payroll for 135 employees, Maintain and track expenses., Work in Excel and Outlook
- Unit Clerk, WVU Medicine, 03/01/22, 01/31/23, Greet patient and family members, Maintain Patient Records, Keep patient care moving via phone calls to nurses or CA's, putting orders in for blood or labs
Timeline
Unit Clerk
WVU Medicine
10.2024 - Current
Registered Behavior Technician
WVU Medicine
09.2023 - 10.2024
Administrative Assistant for Patient Monitoring
WVU Medicine
01.2023 - 10.2023
Unit Clerk
WVU Medicine
03.2022 - 01.2023
Health Administration
United States Air Force
09.2007 - 09.2009
Regent Bachelor of Arts-WVU - Minor in Psychology and Human Services
WVU University
Bachelor Of Arts - Major in Psychology
University of Central Florida
Associate of Arts - Major in General Studies
Valencia College