Hanna Serna
Fountain Valley,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Store Manager
Dollar Tree Stores
02.2025 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Managed store organization, maintenance, and purchasing functions.
- Managed office inventory which resulted in an efficient work flow.
Merchandise Manager
Dollar Tree Stores
05.2022 - 02.2025
- Optimized warehouse layout to maximize storage capacity and improve overall efficiency of the facility.
- Set up displays of merchandise to market new products to customers.
- Managed incoming shipments, verifying accuracy of deliveries against purchase orders before stocking shelves.
- Processed required paperwork to expedite handling of shipped and received goods.
Cashier
Dollar Tree Stores
02.2019 - 05.2022
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Collaborated with store management to optimize cashier scheduling for peak hours, maximizing efficiency.
Education
High School Diploma -
Fountain Valley High School
Fountain Valley, CA06-2019
Skills
- Exceptional Customer Service
- Excellent time management skills
- Cash handling and management
- Goal oriented
- Shipping and receiving
- Multitasking Abilities
- Service leadership
- Attention to detail and accuracy
Timeline
Store Manager
Dollar Tree Stores
02.2025 - Current
Merchandise Manager
Dollar Tree Stores
05.2022 - 02.2025
Cashier
Dollar Tree Stores
02.2019 - 05.2022
High School Diploma -
Fountain Valley High School
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