Summary
Overview
Work History
Education
Skills
Timeline
Server

Hannah Aburto

Columbus,IN

Summary

Proven Machine Operator at NTN Driveshaft and skilled Server at Applebee's, I excel in multitasking and exceptional customer service. Leveraged strong work ethic to enhance production efficiency and guest satisfaction, significantly increasing sales. Expert in quality control and relationship management, I thrive in high-pressure environments, ensuring excellence in every task.

Overview

3
3
years of professional experience

Work History

Server

Applebee's Neighborhood Grill & Bar
10.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.

Machine Operator

NTN Driveshaft
03.2022 - 03.2023
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.

Education

Columbus East High School
Columbus, IN
05.2022

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Cleanliness standards
  • Order Accuracy
  • Supply Restocking
  • Quality Control
  • Relationship Management
  • Reliable and Responsible
  • Multitasking Abilities
  • High Energy and Stamina
  • Team Leadership
  • Problem-Solving
  • Cool Under Pressure
  • Excellent Communication
  • Attention to Detail
  • Continuous Improvement
  • Time Management
  • Active Listening
  • Team Collaboration
  • Ability to Lift 30 Pounds

Timeline

Server

Applebee's Neighborhood Grill & Bar
10.2023 - Current

Machine Operator

NTN Driveshaft
03.2022 - 03.2023

Columbus East High School

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Hannah Aburto