Hannah Alarie
Warwick,RI
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements, and payments. Trainable and committed to creating a warm and inviting atmosphere.
Overview
5
5
years of professional experience
Work History
Hostess
The Crows Nest Restaurant
05.2023 - 08.2023
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
Daycare Teacher
Academy For Little Children
06.2022 - 08.2022
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving, and social skills.
- Maintained a tidy environment to comply with cleanliness and sanitation standards.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, and naptime ensuring smooth operation of a daily schedule.
Marina Dock Hand
Safeharbor Marinas
06.2020 - 08.2021
- Utilized marine radio systems to communicate with vessels entering or exiting the marina effectively.
- Increased customer satisfaction by providing friendly assistance with docking, fueling, and other marine services.
- Managed mooring assignments to optimize space utilization while accommodating specific boat owner requests when possible.
- Supported marina maintenance tasks for a clean and well-organized environment.
Counter Server
PieZoni's Pizza
01.2019 - 03.2020
- Managed multiple tasks in a high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Took and processed over customer orders.
- Utilized point-of-sale system proficiently for accurate order placement and payment processing.
- Processed cash, debit, and credit card payments.
Customer Service Cashier
Briggs Nursery
03.2018 - 01.2019
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Met customer service goals and exceeded customer expectations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Bachelor of Science - Communication Sciences And Disorders
Bridgewater State University
Bridgewater, MA05.2024
High School Diploma -
North Attleboro High School
North Attleborough, MA06.2020
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Guest Engagement
- Reliability and punctuality
- Effective Communication
- Excellent work ethic
Timeline
Hostess
The Crows Nest Restaurant
05.2023 - 08.2023
Daycare Teacher
Academy For Little Children
06.2022 - 08.2022
Marina Dock Hand
Safeharbor Marinas
06.2020 - 08.2021
Counter Server
PieZoni's Pizza
01.2019 - 03.2020
Customer Service Cashier
Briggs Nursery
03.2018 - 01.2019
Bachelor of Science - Communication Sciences And Disorders
Bridgewater State University
High School Diploma -
North Attleboro High School
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