Hannah Antonopoulos
WILDOMAR,CA
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Customer-savvy team member accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Dependable worker successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Restaurant Team Member
Stadium Pizza
Lake Elsinore, CA
08.2020 - 08.2022
- Greeted guests pleasantly and answered menu questions.
- Operated register to process payments and collect cash payment for order totals.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Attractions Attendant
Jolly Jumps Event Planning And Party And Event Rentals
Murrieta, United States
05.2019 - 01.2020
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Delivered information and details of interest about facility to visitors.
Education
Associate of Arts - Communication Studies
Mt San Jacinto College
San Jacinto, CA06.2022
California State University - Fullerton
Fullerton, CASkills
- Proper Equipment Operation
- Customer Preferences
- Guest Satisfaction
- Shift Work
- Station Preparation
- Customer Interaction
- Cleaning Techniques
- Verbal and Written Communication
- Billing and Payment Processing
- Disciplinary Action
Timeline
Restaurant Team Member
Stadium Pizza
08.2020 - 08.2022
Attractions Attendant
Jolly Jumps Event Planning And Party And Event Rentals
05.2019 - 01.2020
Associate of Arts - Communication Studies
Mt San Jacinto College
California State University - Fullerton
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