Hannah Arnett
Summary
Motivated professional worker who brings strong leadership and planning talents. Proven skills in building and directing strong teams to achieve challenging objectives in the workplace. Deep understanding of policies and work environment conditions. Leads with knowledge and enthusiasm, always working towards creating a strong and positive team.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Certified Shift Manager
Dunkin' Donuts
Richmond
2025.07 - Current
- Supervised team members during busy shifts to ensure efficient service.
- Managed inventory levels and stocked supplies for optimal operations.
- Trained new employees on company policies and customer service standards.
- Assisted customers with orders, ensuring satisfaction and accuracy.
- Handled cash register operations and processed transactions quickly.
- Implemented safety protocols to promote a secure work environment.
- Collaborated with management to resolve customer concerns effectively.
- Promoted products, increasing customer base, and market share.
- Delegated tasks to team members to ensure optimal workflow during each shift.
- Performed daily inspections of equipment ensuring proper functioning at all times.
Front End Associate
Walmart
Burlington
2024.04 - 2025.05
- Assisted customers with product inquiries and provided friendly service.
- Processed transactions efficiently at the register, ensuring accurate cash handling.
- Educated customers on loyalty programs and special promotions available in-store.
- Helped train new associates on company policies and customer service standards.
- Maintained clean and clutter-free front-end area.
- Greeted customers warmly upon arrival and identified their needs.
- Provided product knowledge to customers as needed.
- Consistently met all performance goals set by management.
- Balanced cash drawers and generated reports for store management.
- Bagged, boxed, or wrapped merchandise carefully and efficiently.
Education
Badger High School
Lake Geneva, WISkills
- Team management
- Effective leadership
- Training and mentoring
- Policy enforcement
- Workplace safety
- Reporting and documenting
- Accurate money handling
- Opening and closing procedures
- Customer service
- Punctual and reliable
- Energetic and enthusiastic
Certification
- Tap Series, LLC, Illinois Food Handler and Safety Certification, 07/19/2025 - 07/19/2028
- Dunkin Donuts, Shift Manager Certification, 06/04/2026
References
References available upon request.
Timeline
Certified Shift Manager
Dunkin' Donuts
2025.07 - Current
Front End Associate
Walmart
2024.04 - 2025.05
Badger High School