Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hannah Aurelio

Bayonne

Summary

Dedicated professional with expertise in customer service, team leadership, and problem-solving. Known for fostering positive relationships and effectively resolving issues, ensuring high levels of customer satisfaction.

Overview

3
3
Languages
1
1
Certification
14
14
years of professional experience

Work History

Delivery Driver

Spark
Bayonne, NJ
03.2026 - Current
  • Delivered packages efficiently while adhering to safety regulations and traffic laws.
  • Communicated promptly with customers regarding delivery updates and service inquiries.
  • Delivered packages to customer doorsteps and business offices.

Assistant Manager

Jersey Mikes
Bayonne, NJ
07.2022 - 03.2026
  • Supervised daily operations to ensure compliance with health and safety standards.
  • Trained and mentored new team members on company policies and procedures.
  • Monitored employee performance, providing constructive feedback for continuous improvement.
  • Resolved customer inquiries and complaints, fostering positive relationships and loyalty.

Property Manager

The Michaels Organization
Newark, NJ
09.2020 - 02.2021
  • Collaborated with leasing team to achieve occupancy goals through strategic marketing initiatives and outreach efforts.
  • Oversaw maintenance requests, coordinating timely resolutions and optimizing vendor partnerships for efficiency.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.

Assistant Manager

Panera Bread
Secaucus, NJ
12.2012 - 06.2020
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

Associate of Science - Accounting

Hudson County Community College
Jersey City, NJ

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Time management

Certification

Servsafe-Food Safety Certification

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual
Spanish
Limited Working

Timeline

Delivery Driver

Spark
03.2026 - Current

Assistant Manager

Jersey Mikes
07.2022 - 03.2026

Property Manager

The Michaels Organization
09.2020 - 02.2021

Assistant Manager

Panera Bread
12.2012 - 06.2020

Associate of Science - Accounting

Hudson County Community College
Hannah Aurelio