HANNAH BERGENE
Adams,USA
Summary
Administrative professional with a proven track record at Mayo Clinic, excelling in scheduling coordination, and customer service. Demonstrated exceptional organization and attention to detail while enhancing patient flow in the Gynecology Department. Skilled in Epic, as well as Microsoft Office, and effective communication, ensuring confidentiality and positive interaction with patients and colleagues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
DESK OPERATIONS SPECIALIST
Mayo Clinic
Rochester, Minnesota
12.2023 - Current
- Schedule and room Mayo Clinic patients coming in to see providers in the Gynecology Department.
- Also assist in simple examinations, clean rooms, stock supplies, and help maintain a proper day-to-day workflow within the department.
ARCHAEOLOGY FIELD TECH
Wapsi Valley Archaeology
Anamosa, Iowa
05.2022 - 12.2023
- Completed routine surveys, data entry/analysis, tests and field monitoring at archaeological sites requested by institutions including the Corps of Engineers and the Army Corps
- Responsibilities included the handling, distribution, and organization of company paperwork, general supervision of staff, and professional interaction with the public such as small talk, answering questions, and providing education while keeping project information confidential
STUDENT WORKER
Hamline University's Sundin Music Hall
Saint Paul, MN
09.2018 - 05.2022
- Learned the inner workings and operation of Sundin Music Hall, including where all necessary equipment is kept as well as safety and emergency procedures
- Gained experience in running the box office, answering phone calls, and arranging guest access to music hall events
- Interacted directly with Sundin Music Hall guests and performers to make sure all needs were met both on and off stage
Education
BA - ANTHROPOLOGY
Hamline University
Saint Paul, MN05.2022
Skills
Attention to detail
Customer service
Documentation management
Exceptional organization
Interpersonal communication
Microsoft Office, Excel
Office Administration
Public interaction
Research, data entry
Scheduling coordination
Time management
Accomplishments
Alfred D. and Hazel Stedman Endowed Writing Award, Earned for outstanding writing from Hamline University, 04/28/22
Certification
- Currently studying to take the Securities Industry Essentials (SIE) Exam to obtain a SIE Certification
Timeline
DESK OPERATIONS SPECIALIST
Mayo Clinic
12.2023 - Current
ARCHAEOLOGY FIELD TECH
Wapsi Valley Archaeology
05.2022 - 12.2023
STUDENT WORKER
Hamline University's Sundin Music Hall
09.2018 - 05.2022
BA - ANTHROPOLOGY
Hamline University