Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Volunteer Experience
Timeline
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Hannah Booker

Hannah Booker

Iowa City,IA

Summary

Driven by a proven track record in sales development and customer needs assessment, I excel in creating lasting customer relationships and driving product sales. At Walmart, I enhanced customer engagement and resolved challenges, showcasing my ability to manage high-stress situations professionally. My expertise combines promotional support with exceptional interpersonal skills, contributing to significant team achievements.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Walmart
03.2024 - 08.2024
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Prioritized helping customers over completing other routine tasks in store.
  • Monitored customers for signs of security concerns and escalated issues to management.

Grill Supervisor

Chipotle
11.2023 - 05.2024
  • Monitored food preparation, production, and plating for quality control.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Controlled food costs and managed inventory.

Lifeguard/Swim Lesson Instructor

YMCA
05.2022 - 08.2023
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Attentively monitored swimmers to identify distress.
  • Monitored safety of guests in and around swimming pool.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Inspected pools and pools areas for adherence to safety protocols.

Sales Associate

Von Maur
01.2023 - 05.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.

Front of House Team Member

Chick-fil-A
05.2020 - 05.2022
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Helped guests at tables when in need of assistance.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Reset tables between guests by restocking low items and wiping down surfaces.

Education

High School Diploma -

West High School
Davenport, IA
05.2024

No Degree - Certified Nursing Assistant

Eastern Iowa Community College District
Davenport, IA
12.2023

Skills

  • Sales Development
  • Promotional support
  • Product Sales
  • Customer Needs Assessment

Certification

  • Certified Nursing Assistant
  • Lifeguard
  • CPR/AED
  • First Aid

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Volunteer Experience

100 hours of Volunteering at Genesis Hospital Davenport, Iowa.

25 hours of volunteering at the admissions desk.

75 hours of volunteering on the surgical orthopedic floor.

Timeline

Sales Associate

Walmart
03.2024 - 08.2024

Grill Supervisor

Chipotle
11.2023 - 05.2024

Sales Associate

Von Maur
01.2023 - 05.2023

Lifeguard/Swim Lesson Instructor

YMCA
05.2022 - 08.2023

Front of House Team Member

Chick-fil-A
05.2020 - 05.2022

High School Diploma -

West High School

No Degree - Certified Nursing Assistant

Eastern Iowa Community College District

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Hannah Booker