Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Boudreau

Fitzwilliam,NH

Summary

Proficient in handling a variety of customers and clientele with a proven track record of improving satisfaction through clear communication, empathy, and efficient problem-solving. Committed to creating positive experiences and a supported atmosphere that aligns with organizational goals. The experience in different fields has given a variety of skills, both general and unique to each, and also proves adaptability to a wide selection of jobs.

Overview

4
4
years of professional experience

Work History

Front End Services TA

Walmart
12.2023 - Current
  • Assisted in training new employees on front-end procedures, promoting a consistent customer experience and enforcing policies across all staff-members.
  • Achieved store targets by consistently meeting individual and store wide sales and asset protection goals.
  • Utilized strong communication skills to effectively relay information between management, employees, and customers.
  • Handled high-value cash and card transactions properly, and ensured proper accounting at the end of each shift.
  • Adhered to stores policies and procedures, including but not limited to returns, exchanges, money transfers, check cashing, etc.
  • Handled phone inquiries and customer complaints with empathy and professionalism, maintaining a positive store reputation.
  • Contributed to a professional store appearance by cleaning and organizing, as well as posting appropriate signage.
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.

Sales Associate

TJX Companies
05.2023 - 12.2023

Assistant Manager

Sally Beauty Supply
10.2021 - 08.2022

Paraprofessional

Cutler Elementary School
08.2021 - 04.2022

Registered Nursing Assistant

Allied Health Center
04.2020 - 08.2021

Education

Some College (No Degree) - Medical Assisting With Phlebotomy And EKG Training

Mount Wachusett Community College
Gardner, MA

Skills

    • Reliability and Adaptability
    • Positive Attitude, Calm and Patient Demeanor
    • Computer Skills (POS, Microsoft Excel, Typing, etc)
    • Relationship Building (Internal and External)
    • Collaborative Teamwork and Effective Communication
    • Customer Service and Problem Solving
      • General Office Administration
      • Data Entry and Clinical Documentation
      • Organization and File Management
      • Team Leadership, Scheduling/Time Management, and Staff Training
      • Marketing, Sales, and Asset Protection

Timeline

Front End Services TA

Walmart
12.2023 - Current

Sales Associate

TJX Companies
05.2023 - 12.2023

Assistant Manager

Sally Beauty Supply
10.2021 - 08.2022

Paraprofessional

Cutler Elementary School
08.2021 - 04.2022

Registered Nursing Assistant

Allied Health Center
04.2020 - 08.2021

Some College (No Degree) - Medical Assisting With Phlebotomy And EKG Training

Mount Wachusett Community College

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Hannah Boudreau