Summary
Overview
Work History
Education
Skills
Timeline
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Kaitlyn Raines

Sioux Falls,SD

Summary

Knowledgeable, with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

4
4
years of professional experience

Work History

Front End Services TA

Walmart
05.2024 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Would accept and process customer returns.
  • Would also work Money services, where I handled different transactons.
  • Would handle returns, damages, and would appropriately handle chemical damages.

Gas Station Attendant Team Lead

H-E-B
03.2023 - 03.2024
  • Maintained clean and orderly work station.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Would stock the gas station kiosk every morning and take inventory when I would occasionally close.
  • Ensured the car wash was functional everyday and was fully stocked with cleansing products.

Cashier, Stocker, Bakery, Floral, Flex, Stocking

H-E-B
02.2021 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Was cross functional and would work where my mangers needed help at the moment.
  • Would unload dairy and produce trucks and put product on shelves and ensure quality.

Personal Digital Shopper

Walmart
07.2020 - 02.2021
  • Would shop for customers orders in store, ensuring the quality of each product.
  • Would take them to customers vehicles or to the portal pickup in store.
  • Would do quality checks on each order and ensure all ordered products were there.
  • Would take phone calls to answer customer questions and diffuse situations.
  • Would clean the backroom at closing and make sure all devices were accounted for.

Education

Currently Enrolled - Forensic Psychology

SNHU
Manchester, NH
12.2025

High School Diploma -

Central High School
San Angelo, TX
06.2020

Skills

  • Positive Attitude
  • Computer Skills
  • Relationship Building
  • Calm and Patient Demeanor
  • Collaborative Teamwork
  • Money handling skills
  • Cleaning and sanitizing

Timeline

Front End Services TA

Walmart
05.2024 - 09.2024

Gas Station Attendant Team Lead

H-E-B
03.2023 - 03.2024

Cashier, Stocker, Bakery, Floral, Flex, Stocking

H-E-B
02.2021 - 03.2023

Personal Digital Shopper

Walmart
07.2020 - 02.2021

Currently Enrolled - Forensic Psychology

SNHU

High School Diploma -

Central High School

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Kaitlyn Raines