Hannah Bragg
Greensboro,NC
Summary
Dynamic professional with a proven track record at Apple, adept in workflow optimization and customer engagement. Excelled in enhancing service delivery through effective menu management and verbal communication, significantly improving user experience. Skilled in both technical support and culinary preparation, showcasing versatility and a commitment to excellence in diverse roles.
Overview
7
7
years of professional experience
Work History
Host
Longhorn Steakhouse
Greenville, NC
07.2024 - 08.2025
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Notified server after seating parties in section to facilitate prompt service.
Check ID
Aramark
Greenville , NC
05.2024 - 07.2024
- Confirmed people were not visibly intoxicated prior to entering premises.
- Removed unruly or intoxicated patrons from the premises to maintain a safe and enjoyable environment.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Cashier
Aramark
Greenville, NC
05.2024 - 06.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Technical Support Representative
Apple
Raleigh, NC
02.2022 - 12.2022
- Developed training materials and procedures or trained users in proper use of hardware or software.
- Referred major hardware or software problems or defective products to vendors or technicians for service.
- Identified potential areas for improvement in existing products or services.
- Assisted customers with password resets, account unlocks, and security settings adjustments.
Prep Cook
Carols Home Cookin
Fountain, NC
01.2019 - 04.2020
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Kept the kitchen area clean at all times during shifts.
- Seasoned cooked dishes properly before serving them.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
Education
Bachelor of Science - Nursing Leadership and Management
North Carolina A&T State University
Greensboro, NC12-2026
High School Diploma -
North Pitt High School
Bethel, NC06-2020
Some College (No Degree) - Nursing
Pitt Community College
Winterville, NCSkills
- Menu management
- Telephone reception
- POS software
- Group reservations management
- Workflow optimization
- Reservations management
- Customer engagement
- Online reservations
- Server support
- Health standards
- Verbal and written communication
Languages
English
Full Professional
Spanish
Limited
Timeline
Host
Longhorn Steakhouse
07.2024 - 08.2025
Check ID
Aramark
05.2024 - 07.2024
Cashier
Aramark
05.2024 - 06.2024
Technical Support Representative
Apple
02.2022 - 12.2022
Prep Cook
Carols Home Cookin
01.2019 - 04.2020
Bachelor of Science - Nursing Leadership and Management
North Carolina A&T State University
High School Diploma -
North Pitt High School
Some College (No Degree) - Nursing
Pitt Community College
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