Adaptable professional with skills in managing high-volume cash transactions and ensuring accuracy. Strong rapport-building with customers and colleagues, supporting team collaboration and customer satisfaction. Efficient in handling currency shipments, ATM replenishment, and classroom management, promoting a productive and positive environment.
Overview
25
25
years of professional experience
Work History
Head Teller & FSR
Red River Federal Credit Union
08.2018 - Current
Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
Oversaw currency shipments and deposits while adhering to strict safety guidelines.
Replenished ATM funds in empty canisters prior to validation process.
Managed high-volume cash transactions daily, maintaining accuracy and efficiency under pressure.
Assisted customers with account inquiries, resolving issues promptly to ensure satisfaction.
Developed strong rapport with customers by actively listening, addressing concerns promptly, and providing tailored solutions.
Created teller schedule to keep weekly and weekend shifts properly staffed.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Promoted an inclusive team environment that fostered collaboration, continuous learning, and employee growth.
Paraprofessional
USD 379, Wakefield Schools
08.2013 - 05.2018
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
Assisted in the administration of standardized testing, ensuring accurate assessment of student performance levels.
Provided feedback to teachers on student progress, aiding in adjustment of teaching strategies.
Child and Youth Program Assistant
Grafenwöhr Child Development Center
12.2011 - 05.2012
Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
Boosted parent satisfaction through consistent communication regarding their child''s progress and achievements.
Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
Preschool Teacher
Chico Community Children's Center
05.2000 - 05.2006
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Developed weekly lesson plans and activities to engage children and promote learning.
Maintained organized, fun and interactive classroom to help children feel safe.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Education
No Degree - Early Childhood Education
Butte College
Oroville, CA
Skills
Staff Training and Development
Staff Management
Branch operations
Notary Services
Effective Communication
Helping Students with Special Needs
Timeline
Head Teller & FSR
Red River Federal Credit Union
08.2018 - Current
Paraprofessional
USD 379, Wakefield Schools
08.2013 - 05.2018
Child and Youth Program Assistant
Grafenwöhr Child Development Center
12.2011 - 05.2012
Preschool Teacher
Chico Community Children's Center
05.2000 - 05.2006
No Degree - Early Childhood Education
Butte College
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