Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Carathanasis

Tampa,FL

Summary

Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Very dedicated to workplace and guest satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Server

Flamestone American Grill
08.2022 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Served food and beverages promptly with focused attention to customer needs.
  • Used cash registers and credit card machines to cash out customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Food Runner/Expeditor

Flamestone American Grill
02.2022 - 08.2022
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Kept detailed knowledge of and followed all food safety guidelines.
  • Restocked food supplies in kitchen and organized storage areas.

Hostess

Flamestone American Grill
07.2020 - 02.2022
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Hostess

Beachwood Seafood Kitchen & Bar
01.2020 - 04.2020
  • Was brought here by main work place to help sister restaurant in need. Flexible to help where needed.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

BBA - Marketing

University of Central Florida
Orlando, FL
05.2025

Associate of Arts - Marketing

Hillsborough Community College
Tampa, FL
05.2023

High School Diploma -

Alonso High School
Tampa, FL
05.2021

Skills

  • Customer Service
  • Team Collaboration
  • Workflow Coordination
  • Food Running
  • Adaptable and Flexible
  • To-Go Order Preparation
  • Tableside Service
  • Guest Satisfaction

Timeline

Server

Flamestone American Grill
08.2022 - Current

Food Runner/Expeditor

Flamestone American Grill
02.2022 - 08.2022

Hostess

Flamestone American Grill
07.2020 - 02.2022

Hostess

Beachwood Seafood Kitchen & Bar
01.2020 - 04.2020

BBA - Marketing

University of Central Florida

Associate of Arts - Marketing

Hillsborough Community College

High School Diploma -

Alonso High School

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Hannah Carathanasis