Hannah Caswell
Woodville,AL
Summary
Dynamic and customer-focused professional with extensive experience at Publix Supermarkets, excelling in customer service and teamwork. Proven ability to enhance shopping experiences and train new hires, ensuring operational efficiency. Recognized for attention to detail and effective communication, consistently achieving high customer satisfaction in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Grocery Clerk
Publix Supermarkets Store
05.2024 - Current
- Assisted customers in locating products and answering inquiries to enhance shopping experience.
- Stocked shelves efficiently, ensuring product availability and adherence to merchandising standards.
- Maintained cleanliness and organization of store areas to comply with safety regulations.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Worked with floor team and managers to meet wide range of customer needs.
Cashier
Foodland Grocery Store
07.2023 - 04.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Trained new hires on cashiering procedures and customer service best practices.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
KDS DAR High School
Grant, AL05-2026
Skills
- Customer service
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Punctual and reliable
- Training and mentoring
Timeline
Grocery Clerk
Publix Supermarkets Store
05.2024 - Current
Cashier
Foodland Grocery Store
07.2023 - 04.2024
High School Diploma -
KDS DAR High School