- Hiking
- Camping
- Wood working
- Music
- Avid angler: Been fishing for 17 years now
- Stream team member during my senior year
Hannah Cole
St Louis,MO
Summary
Dynamic Sales Associate with proven expertise at Bass Pro Shops, excelling in customer service and problem-solving. Enhanced customer satisfaction through exceptional engagement and support, fostering loyalty among repeat clients. Skilled in inventory management and collaboration, consistently maintaining a welcoming environment that drives sales and improves store performance.
Overview
2
2
years of professional experience
Work History
Sales Associate
Bass Pro Shops
06.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Worked with customers to meet their needs as a fishing outfitter.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
Associate of Arts - General Transfer Studies
St Louis Community Collage
Kirkwood MO05-2025
High School Diploma -
Lindbergh High School
St Louis, MO05-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Reliable and punctual
- Outgoing personality
- Communication
Interests
Timeline
Sales Associate
Bass Pro Shops
06.2023 - Current
Associate of Arts - General Transfer Studies
St Louis Community Collage
High School Diploma -
Lindbergh High School
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