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Associate Principal Engineer

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Results-driven surgery scheduler with 12 years of experience in managing complex schedules, ensuring accuracy, and maintaining confidentiality. Proficient in various software systems, including MD Staff, Epic, Agility and Availity. Proven track record of providing exceptional customer service, training and developing team members, and implementing efficient scheduling processes. Possesses strong organizational and communication skills, with experience in office management, accounts payable, and accounts receivable. Compliant with HIPAA regulations and holds up to date CPR and is a Certified Notary Public.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager to grow in the healthcare field to help patients get the best care possible.

Experienced with patient care, ensuring comfort and safety in clinical settings. Utilizes effective communication to support both patients and healthcare teams. Knowledge of medical procedures and protocols, enhancing overall patient experience.

Authorized to work in the US for any employer Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Experienced caregiver knowledgeable about safe patient ambulation, personal grooming assistance and housekeeping. Remains current on relevant medical conditions and working with qualified healthcare staff to maximize care. Devoted to patient physical comfort and emotional support.

Compassionate Patient Intake Coordinator. Love what I do. Bilingual . I am a women of faith. Currently serving as a Youth Pastor along side with my husband. We love to serve at our Church and the community. Help others that are in need. Very determined. Eager to learn something new every day! Reliable and a great team player!

Hannah Cresswell

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Patient Service Representative

Chiropractic Assistant

Customer compliance Specialist

Home Health Aide

Customer Service Representative

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GED -

Associate of Science - Healthcare

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Patient Service Representative

Customer compliance Specialist

Chiropractic Assistant

Home Health Aide

Customer Service Representative

GED -

Associate of Science - Healthcare

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