Dedicated Pharmacy Technician with proven problem-solving skills at John Peter Smith Health Network. Expert in medication dispensing and workflow optimization, ensuring compliance with HIPAA regulations. Recognized for enhancing service quality and efficiency, while effectively collaborating with team members to address customer inquiries and streamline pharmacy operations.
Overview
20
20
years of professional experience
Work History
Pharmacy Technician
John Peter Smith Health Network
01.2002 - 09.2021
Assisted pharmacists in preparing and dispensing medications accurately.
Maintained inventory levels by tracking medication supplies and placing orders as needed.
Processed prescription requests, ensuring accuracy and compliance with regulations.
Utilized pharmacy management software to record transactions and manage patient profiles.
Supported team members by organizing workflow during peak hours for efficient service delivery.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Certified Medical Coder I & II at Acclain Health/ John Peter Smith Health NetworkCertified Medical Coder I & II at Acclain Health/ John Peter Smith Health Network
Director of Radiology and Patient Transportation at JOHN PETER SMITH HEALTH NETWORKDirector of Radiology and Patient Transportation at JOHN PETER SMITH HEALTH NETWORK