Hannah Dawson
Greenville,NC
Summary
Punctual To-Go Specialist with in-depth knowledge of menu items and cash handling practices. Efficient and hardworking individual offering 4 months of experience taking food and beverage orders in-person and over telephone. Recognized for excellent numeracy skills and enthusiastic, friendly disposition.
Overview
3
3
years of professional experience
Work History
To Go Specialist
Mellow Mushroom Pizza Bakers
05.2023 - 09.2023
- Greeted customers warmly and addressed inquiries about menu items and specials.
- Enhanced customer satisfaction by ensuring efficient and accurate order processing.
- Verified prepared food met quality and quantity standards before serving to customers.
- Reduced wait times by prioritizing timely food preparation and packaging.
- Maintained accurate registers through correct billing, payment processing, and cash management practices.
- Trained new team members on proper procedures for managing to-go orders, ensuring consistency in service quality.
Cashier
Southeast Family Pharmacy
01.2021 - 08.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Stocked, tagged and displayed merchandise as required.
Education
Bachelor of Science - Criminal Justice
East Carolina University
Greenville, NC05.2025
Skills
- Excellent Customer Service
- Quick Learner
- Organizational skills
- Reliability
- Complaint Resolution
- Phone Etiquette
Timeline
To Go Specialist
Mellow Mushroom Pizza Bakers
05.2023 - 09.2023
Cashier
Southeast Family Pharmacy
01.2021 - 08.2021
Bachelor of Science - Criminal Justice
East Carolina University
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