Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hannah DeBois

Chicago,IL

Summary

  • Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
  • Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.

Overview

5
5
years of professional experience

Work History

Hostess

Shore Club Chicago
Chicago , IL
05.2024 - Current
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Verified reservations and wait times with customers.
  • Greeted guests warmly upon arrival, seating them promptly.
  • Provided menus to customers and answered questions regarding menu items.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.

Shift Leader

Tropical Smoothie Cafe
Chicago , IL
09.2022 - Current
  • Monitored employee performance and provided feedback for improvement.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Resolved customer complaints promptly and professionally.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.

Team Member /Restaurant Shift Lead

Tropical Smoothie Café
Grandville, MI
01.2020 - 07.2023
  • Contributed to team success by completing jobs quickly and accurately
  • Maintained productive, efficient approach to all tasks, assisted servers with delivering food, and retrieving items for guests
  • Established a welcoming atmosphere
  • Answered questions about policies and addressed customer concerns
  • Restocked workstations with supplies and fresh selections to decrease wait time
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.

Team Member • Cashier / Team Member

Chick – Fil – A
Byron Center , MI
07.2019 - 09.2019
  • Contributed to team success by completing jobs quickly and accurately
  • Maintained productive, efficient approach to all tasks, assisted servers with delivering food, and retrieving items for guests
  • Established a welcoming atmosphere
  • Answered questions about policies and addressed customer concerns
  • Restocked workstations with supplies and fresh selections to decrease wait time
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.

Education

Bachelor of Science - Forensic Science

Loyola University Chicago
Chicago
05-2025

High School Diploma -

Byron Center High School
Byron Center, MI
05.2021

Skills

  • Customer Service
  • Guest Engagement
  • Food Preparation
  • Cleaning and sanitizing
  • Multitasking
  • Team Supervision
  • Communication
  • Customer Assistance

References

Available upon request.

Timeline

Hostess

Shore Club Chicago
05.2024 - Current

Shift Leader

Tropical Smoothie Cafe
09.2022 - Current

Team Member /Restaurant Shift Lead

Tropical Smoothie Café
01.2020 - 07.2023

Team Member • Cashier / Team Member

Chick – Fil – A
07.2019 - 09.2019

Bachelor of Science - Forensic Science

Loyola University Chicago

High School Diploma -

Byron Center High School

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Hannah DeBois