Hannah El Bader
Boca Raton,FL
Summary
Dedicated hostess and server assistant with strong skills in customer service and reservation management. Proven ability to enhance guest experiences and support team efficiency during peak times.
Overview
2
2
years of professional experience
Work History
Hostess/Server Assistant
Table at the Lake
Greensboro, Georgia
08.2023 - 08.2025
- Maintained organized reservation logs, ensuring accurate tracking of guest bookings and special requests.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted guests warmly upon arrival, seating them promptly.
- Assisted servers by relaying guest requests efficiently.
- Addressed guest inquiries and resolved concerns promptly.
- Supported team members during busy service periods effectively.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Assisted servers in bussing tables when needed during busy periods.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Assisted in preparing the restaurant for opening and closing shifts.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Stocked server areas with supplies before, during and after shifts.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
Education
High School Diploma -
Florida Atlantic University
Boca Raton, FL05-2029
Skills
- Customer service
- Reservation management
- Conflict resolution
- Team collaboration
- Time management
- Communication skills
Timeline
Hostess/Server Assistant
Table at the Lake
08.2023 - 08.2025
High School Diploma -
Florida Atlantic University