Hannah E Owens
Orange,Virginia
Summary
My objective is to keep focusing on career goals and continue to learn new things.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Teller
Atlantic Union Bank
01.2026 - Current
- Processed customer transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Assisted customers with account inquiries, providing exceptional service and product knowledge.
- Maintained cash drawer integrity by balancing daily transactions and resolving discrepancies.
- Collaborated with team members to enhance workflow efficiency and improve overall branch performance.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Substitute Teacher
Orange Couny Head Start
10.2025 - 12.2025
- Implemented classroom management techniques to maintain a positive learning environment.
- Collaborated with teaching staff to support curriculum delivery and student engagement.
- Assisted with breakfast, lunch, and snack
Member Service Rep
UVA Community Credit Union
11.2024 - 03.2025
- Provided exceptional customer service by addressing member inquiries and resolving issues promptly.
- Collaborated with team to streamline service processes, improving efficiency and response times.
- Monitored account activity for potential fraud, ensuring security and trust within the credit union community.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
Vault Teller
UVA Community Credit Union
07.2022 - 11.2024
- Insuring tellers are making their referral goals
- Responsible for branch audits such as vault, teller drawers, ITM, and TCD's
- Managing branch during absence of manager or assistant manager
- Maintain service and operations of ATM/ITM
- Ensures accuracy of cash in Vault
Teller III
UVA Community Credit Union
01.2021 - 07.2022
- Conduct withdraws, loan payments, transfers, and deposit efficiently and accurately
- Refer our various products to members
- Assist branch in reaching goals by meeting my individual referral goal each month
- Train other tellers/new employees when needed
Teller II
UVA Community Credit Union
06.2019 - 12.2020
- Conduct withdraws, loan payments, transfers, and deposit efficiently and accurately
- Refer our various products to members
- Assist branch in reaching goals by meeting my individual referral goal each month
- Train other tellers/new employees when needed
Teller I
UVA Community Credit Union
08.2018 - 08.2019
- Conduct withdraws, loan payments, transfers, and deposit efficiently and accurately
- Refer our various products to members
- Assist branch in reaching goals by meeting my individual referral goal each month
- Train other tellers/new employees when needed
Guest Service Supervisor
Target
08.2017 - 08.2018
- Commitment to excellent customer service by assisting customers in store and over the phone
- Run guest service desk by processing returns, gift cards, and online orders
- Assist cashiers when problems occur with customers
Customer Service Associate
Lowes
08.2015 - 08.2017
- Manage phone systems by answering and transferring to multiple departments
- Process returns, online payments, purchases, and payments
- Set up customer deliveries
- Communicate with all departments to assist customers efficiently
Education
Germanna Community College
05-2017
Advanced High School Diploma - undefined
Madison County High School
01-2014
Skills
- Cash handling
- Excellent organization
- Time management
- Communication
- Strong work ethic
- Professionalism and courtesy
Certification
Certified Notary
Timeline
Teller
Atlantic Union Bank
01.2026 - Current
Substitute Teacher
Orange Couny Head Start
10.2025 - 12.2025
Member Service Rep
UVA Community Credit Union
11.2024 - 03.2025
Vault Teller
UVA Community Credit Union
07.2022 - 11.2024
Teller III
UVA Community Credit Union
01.2021 - 07.2022
Teller II
UVA Community Credit Union
06.2019 - 12.2020
Teller I
UVA Community Credit Union
08.2018 - 08.2019
Guest Service Supervisor
Target
08.2017 - 08.2018
Customer Service Associate
Lowes
08.2015 - 08.2017
Advanced High School Diploma - undefined
Madison County High School
Germanna Community College