Hannah Fenton

• Delivered strong customer service in a fast-paced, customer-facing environment
• Helped customers choose products based on their preferences, creating positive and personalized experiences
• Promoted to Key Holder within 4 months due to dependability, leadership, and strong work ethic
• Led shifts by supervising staff, maintaining store operations, and ensuring efficient service
• Responsible for opening and closing procedures, cash handling, and store security
• Helped train new employees
• Resolved customer concerns quickly and professionally to maintain high customer satisfaction

Military Missions In Action

• Prepared, organized, and packaged care packages for deployed military service members overseas
• Wrote personalized letters to boost morale and provide encouragement to troops abroad
• Assisted with sorting donations, and boxing supplies
• Worked collaboratively with volunteers